Privacy Policy

Last updated: August 20, 2026

1. Overview

We collect only what we need to sign you in, let you add credit, connect your calls, and keep the Service secure. We do not sell your personal information, and we do not record your calls.

2. What we collect

Account information. Your mobile phone number, which you use to sign in and which we verify with a one-time code.
Wallet and payment information. Your calling-credit balance and a record of your top-ups. Card payments are processed by Stripe; we receive confirmation of a payment and limited details (such as amount and status) but never your full card number.
Call records. For each call you place, we keep the number dialed, the date and time, the length of the call, and its cost — this is what lets us bill you accurately and show your history.
Technical and log data. Basic information needed to operate and protect the Service, such as app activity and diagnostic logs.

3. Your contacts stay on your device

If you give the app permission to access your contacts, it reads them on your device so you can dial someone by name. Your contact list is not uploaded to or stored on our servers. You can turn this permission off at any time in your device settings; the app still works, you'll just type numbers manually.

4. How we use your information

To create and secure your account and verify your phone number;
To add calling credit and bill you for connected calls;
To connect your calls to the person you're dialing;
To provide customer support;
To detect, prevent, and investigate fraud, abuse, and security issues; and
To meet our legal and regulatory obligations.

5. Call content

Kalisstar does not record or listen to the audio of your calls. We keep only the call details described above (number, time, duration, cost) for billing and support.

We share information with a small set of service providers who help us run Kalisstar, and only as needed:

Google Firebase — to verify your phone number and sign you in.
Stripe — to process your payments securely.
Africa's Talking — the licensed carrier that connects your calls to Nigerian phone networks.
Supabase and Railway — to host our database and backend systems.

We may also disclose information if required by law, to respond to lawful requests, or to protect the rights, safety, and security of our users, the public, or Kalisstar. We do not sell your personal information.

7. How long we keep it

We keep your account and call records for as long as your account is active and for a reasonable period afterward to meet legal, accounting, and fraud-prevention needs. You can ask us to delete your account (see below); some records may be retained where the law requires.

8. Security

We use technical and organizational measures to protect your information, including encrypted connections and restricted access to our systems. No method of transmission or storage is completely secure, but we work to protect your data and to respond promptly if an issue arises.

9. Your choices and rights

You can ask us to access, correct, or delete your personal information, and depending on where you live you may have additional rights under laws such as US state privacy laws or Canadian privacy law. To make a request, email support@kalisstar.com from the number/account associated with your Kalisstar account so we can verify it's you. We won't discriminate against you for exercising these rights.

10. Children

Kalisstar is not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has provided us information, contact us and we'll delete it.

11. Where your data is processed

Kalisstar is operated from the United States, and your information is processed and stored on servers located in the United States. Connecting your calls also involves our carrier partner operating in Nigeria. By using the Service, you understand your information will be handled in these locations.

12. Changes

We may update this Policy from time to time. We'll change the date above and, for material changes, notify you in the app where appropriate.

13. Contact

Questions or requests about your privacy? Email support@kalisstar.com. Kalisstar is operated by Lasahara LLC.